Frequently Asked Questions



How much is a session and what is included?

All session prices are on the 'Buy Now' section of the website. All sessions include a print credit, most include £100 which will go towards prints and collections at your viewing session. Please read your preferred session on the 'Buy Now' section to see what is included. Session prices do not include any digital or printed images, these are purchased in addition to your session fee (except style sessions and headshots which include 1 digital image). Be prepared to spend between £500-£3000 on your finished images after your session. A full price list of available products can be emailed over to you on request. Collection prices start from £395. 


When is the best time to have my newborn photographed?

Ideally, it’s nice to schedule your newborn session within the first 4 weeks after a full term due date. We like to schedule a date before baby is born and see how you feel nearer the date. However, we can do styled newborns up to 12 weeks, it really depends on baby. Our sessions are always totally baby led, so not all poses are guaranteed regardless of how many weeks baby is. Often, more weeks means a slightly longer session and we are less likely to achieve deep sleep images but it’s not impossible, either way we will produce beautiful images. Babies will always do what they want to do and we have years of experience and training in settling and posing babies. Louisa, our head photographer has been photographing babies professionally for over 10 years and in that time she has never had to reschedule a session because she couldn’t settle a baby. We are well known for our patience and usually that’s all that’s needed. 


When should I have my maternity session? 

Ideally around 30-36 weeks it really depends on how you feel. 


I'm expecting Twins/Multiples, does this cost extra?

No, we don't charge extra for additional bundles of joy. We advise that you bring an extra pair of hands to help out with feeding etc in the session. Please let us know in advance so that we can prepare the studio. 


What if I need to reschedule or cancel my shoot?

We require at least 48 hours notice if a session needs to be changed. Session fees are non refundable. If your child is ill/sick the night before or morning of your session please contact the studio ASAP and we will move your session the best we can. We work with newborns so it’s very important that you don’t bring any potentially infectious nasties into the studio. 


What if my baby is born late or early and I need to change my date?

We usually schedule your newborn session around 14 days after your due date, if baby hasn’t made an appearance and you are over 8 days late just call the studio and we will move your date. If your baby arrives early, we usually stick with your date unless we have something earlier, just let us know when baby has arrived. If we haven’t spoken in a while, we will call or email you to confirm your appointment approximately 1 week before your session and give you the option of moving your date if we are able too.


What do I need to bring to my shoot?

We have an abundance of props and outfits at the studio including and wide selection of maternity/mummy dresses. We also have outfits for girls and boys aged 0-4 years. For family photos just keep outfits classic and simple, avoid patterns and bright clashing colours, unless that’s the look you are going for. We provide the outfits, props and decorations for our newborn, cake smash and style sessions. If you have personal items you would like included in your session please bring them along, but let us know first so we can select appropriate backgrounds. 


Who can come to my session and be photographed?

This depends on your session, mini sessions and style sessions are designed for 1 child or adult but all other sessions can accommodate other family members and even pets, just let us know in advance who you intend to bring along and we can advise the best session for you.


What if I don’t like the photographs you have taken, can I have a refund/ re-shoot?

Honestly this has never happened, you will love them, but if you have a very specific look/style you would like your images to have just let us know prior to the session so we can make sure we create the look you are going for. We don’t offer refunds or free re-shoots on sessions. It’s your responsibility to make sure you schedule your shoot at a time that is best for a successful session for example avoid bringing a tired hungry toddler to the studio so don’t book a session at nap or lunch time. Plan your outfits, make sure everyone is ready, hair brushed, makeup done, nails clean and tidy etc.


What if my child doesn’t sit still or has a tantrum and we don’t get any nice shots? 

We have years of experience with children of all ages and have lots of patience. As long as your child is in good health and well rested (avoid nap times for your shoot) and is well fed (so avoid lunch time) we should be good to go. Over stimulation is often the cause of a little one freaking out, so avoid tying to make them smile, that’s our job, just sit back and relax and let us get on with it. Avoid singing and clapping and jumping up and down, if we need you we will let you know. Also avoid promising treats for good behaviour, this is a fun and enjoyable experience if you start offering rewards they are instantly going to be cautious of the situation and not want to get involved. 


Can I have all the un edited digital files from my shoot?

We don’t offer this as an option. All of our ordered images go through an editing and finishing process, we pride ourselves on our exceptional image quality and cannot allow unfinished images to leave our studio, under any circumstances.


Do you do home sessions?

We don’t usually offer home sessions however it can be arranged at an extra cost. This will depend on your location. We highly recommend coming to the studio we have everything needed for a successful session. We have many clients that travel from all over the country to visit our studio and some are even from overseas. If you are coming from quite a distance we are close to Heathrow airport and there are many hotels.


How much is it if I just want digital images?

Digital images are in no way a lesser product than printed products and are not necessarily the cheapest option. Our digital images start from £395 for a 5 image collection with extra images priced at £45 each. Style sessions and headshots include one digital image within the session package, with extra images priced at £79 each. All purchased digitals are presented on a custom Art by LAW usb drive and are fully finished in both colour and black and white. We offer a discount on 20 images at £950 and 30 images at £1350. With a purchase of any Digital collection we offer 20 percent off on all our wall products.


Do you have any offers on at the moment?

On occasion we run promotions on selected sessions, this is done only 3 times a year if you purchase a package at our exhibition stand at either the baby show Olympia or Excel. Around Christmas time, we often run a promotion on our family gift vouchers. All promotions are subject to terms and conditions and will not be extended after they have ended. 


Do you offer discounts? 

Our prices are very carefully set and are not up for negotiation.  


What days and times do sessions take place?

The studio is open Tuesday-Saturday 10am-5pm, we are closed Sundays and Mondays. Most week days we have a 10.30am early appointment for a 1 hour session a 12pm appointment for newborns or premium session up to 4 hours and then a late appointment at 4pm for a 1 hour session. As newborn sessions have a much longer session time we don’t offer them on Saturdays. Saturday is usually set aside for cakes smash, family, sitters and image viewing sessions.


Do you shoot newborn sessions at the weekend?

Saturday is usually our busiest day of the week, and set aside for our shorter sessions. We don’t usually offer Saturday appointments for newborn sessions however, on occasion we can make exceptions (very limited availability). If you require a Saturday for your session and we have the availability there will be an additional fee of £200 added to your newborn session, this fee cannot be transferred to another Saturday or refunded if the appointment needs to be moved. 


What is your availability? How soon in advance do I need to book my newborn session? 

We only shoot one newborn a day and often we will require a back up date in case your baby is born overdue. Because of this, it is best to book as far in advance as possible, we suggest getting in touch at around 28-32 weeks pregnant. This will ensure that you can have the best possible dates available around your due date. 

If you are past 32 weeks or baby has already been born please get in touch, we may still have some dates available, we often have last minute appointments when our scheduled newborns are overdue.