How We Work

How we work

Step 1-

Explore our beautiful galleries and have a read through this page. If you are happy with everything please get in touch, let us know what you are looking for, and we will get you booked in. We are happy to answer any questions you may have, but please read through this page beforehand.

Step 2- 

Let’s set a date! All session fees need to be paid in advance, in full when you book. We are unable to hold dates without the session fee being paid in advance. Session fees are listed on our ‘buy now’ section of our website. These can be purchased directly through the website, however if you have a specific date in mind or it’s a newborn session please contact the studio first so we can check our availability.

Step 3-

Once you have paid for your session, we will send you over your prep guide questionnaire and contract. Please read this, fill it in and sign it. You can also attach your favourite images from our website so we can plan your session.

Step 4-

Your amazing shoot takes place!

Step 5-

We will book you in to view your photos roughly a week later. This is a good time to start visualising products on the walls at your home. You will receive a product guide to take away with you. 

Step 6- 

You will return to the studio 1 week after your shoot for a custom viewing/ordering session. You will see all your beautiful images for the first time, displayed on our large screen. We will help you select your favourite images and go over the different options to fit your style and budget. All orders need to be paid in full on the day of ordering, however if you are ordering one of our digital collections it is possible to select your digital images at your viewing, and then add wall art at a later date.

Step 7-

Your order will be prepared, this usually takes 4-6 weeks, sometimes longer for wall art. You will be given an estimated date of completion on the day of ordering. 

Step 8-

Your order is ready, you can come and collect from the studio or we can arrange to have it delivered to you for an extra fee.

Step 9-

Enjoy your amazing works of art! We would love it if you tag us on Facebook and Instagram once your images are on your walls.We look forward to seeing you again.

 

FAQ's

 

How much is a session and what is included?

All session prices are on the 'Buy Now' section of the website. All sessions include a print credit, most include £100 which will go towards prints and collections at your viewing session. Please read your preferred session on the Buy now section to see what is included. Session prices do not include any digital or printed images, these are purchased in addition to your session fee. (Except style sessions and headshots which include 1 digital) Be prepared to spend between £500-£3000 on your finished images after your session. A full pricelist of what is available can be emailed over on request, collection prices start from £395. 

 

When is the best time to have my newborn photographed?

Ideally it’s nice to schedule your newborn session within the first 3 weeks after a full term due date. We like to schedule a date before baby is born and see how you feel. However, we can do styled newborns up to 12 weeks, it really depends on baby. Our sessions are always totally baby led, so not all poses are guaranteed regardless of how many weeks baby is. Often more weeks means a slightly longer session and we are less likely to achieve deep sleep images, but it’s not impossible, either way we will produce beautiful images. Babies will always do what they want to do and we have years of experience and training in settling and posing babies, Louisa our head photographer has been photographing babies professionally for over 10 years and in that time she has never had to reschedule a session because she couldn’t settle a baby, we are well known for our patience and usually that’s all that’s needed. 

 

When should I have my maternity session? 

Ideally around 30-36 weeks it really depends on how you feel. 

 

I'm expecting Twins/Multiples, does this cost extra?

No, we don't charge extra for additional bundles of joy. We advise that you bring an extra pair of hands to help out with feeding etc in the session. Please let us know in advance so that we can prepare the studio. 

 

What if I need to reschedule or cancel my shoot?

We require at least 48 hours notice if a session needs to be changed. Session fees are non refundable. If your child is ill/sick the night before or morning of your session please contact the studio ASAP and we will move your session the best we can. We work with newborns so It’s very important that you don’t bring any potentially infectious nasties into the studio. 

 

What if my baby is born late or early and I need to change my date?

We usually schedule your newborn session around 10 days after your due date, if baby hasn’t made an appearance and you are over 3 days late just call the studio and we will move your date. If your baby arrives early we usually stick with your date unless we have something earlier, just let us know when baby has arrived. If we haven’t spoken in a while, we will call or email you to confirm your appointment approximately 1 week before you session and give you the option of moving your date if we are able too.

 

What do I need to bring to my shoot?

We have an abundance of props and outfits at the studio including and wide selection of maternity/mummy dresses. We also have outfits for girls and boys aged 0-4 years. For family photos just keep outfits classic and simple, avoid patterns and bright clashing colours, unless that’s the look you are going for. We provide all the outfits, props and decorations for all our newborn, cakesmash and style sessions. If you have personal items you would like included in your session please bring them along, but let us know first so we can select appropriate backgrounds. 

 

Who can come to my session and be photographed?

This depends on your session, mini sessions and style sessions are designed for 1 child or adult but all other sessions can accommodate other family members and even pets, just let us know in advance who you intend to bring along and we can advise the best session for you.

 

What if I don’t like the photographs you have taken, can I have a refund/ re-shoot?

Honestly this has never happened, you will love them, but if you have a very specific look/style you would like your images to have just let us know so we can make sure we create the look you are going for. We don’t offer refunds or free re-shoots on sessions. It’s your responsibility to make sure you schedule your shoot at a time that is best for a successful session for example avoid bringing a tired hungry toddler to the studio so don’t book a session at nap or lunch time. Plan your outfits, make sure everyone is ready, hair brushed, makeup done, nails clean and tidy etc.

 

What if my child doesn’t sit still or has a tantrum and we don’t get any nice shots? 

We have years of experience with children of all ages and have lots of patience. As long as your child is in good health and well rested (avoid nap times for your shoot) and is well fed (so avoid lunch time) we should be good to go. Over stimulation is often the cause of a little one freaking out, so avoid tying to make them smile, that’s our job, just sit back and relax and let us get on with it, avoid singing and clapping and jumping up and down, if we need you we will let you know. Also avoid promising treats for good behaviour, this is a fun and enjoyable experience if you start offering rewards they are instantly going to be cautious of the situation and not want to get involved. 

 

Can I have all the un edited digital files from my shoot?

We don’t offer this as an option, all our ordered images go through an editing and finishing process, we pride ourselves on our exceptional image quality and cannot allow unfinished images to leave our studio, under any circumstances.

 

Do you do home sessions?

We don’t usually offer home sessions however it can be arranged at an extra cost. This will depend on your location. We highly recommend coming to the studio we have everything needed for a successful session. We have many clients that travel from all over the country to visit our studio and some are even from overseas. If you are coming from quite a distance we are close to Heathrow and there are many hotels

 

How much is it if I just want digitals?

Digital images are in no way a lesser product than printed products, and are not necessarily the cheapest option. Our digital images start from £395 for a 5 image collection with extra images priced at £45 each. Style sessions and headshots include one digital image within the session package, with extra images priced at £79 each. All purchased digitals are presented on a custom Art by LAW usb drive and are fully finished in both colour and black and white. We offer a discount on 20 images at £950 and 30 images at £1350. With a purchase of any Digital collection we offer 20 percent off on all our wall products.

 

Do you have any offers on at the moment?

On occasion we run promotions on selected sessions, This is done only 3 times a year, if you purchase a package at our exhibition stand at either the baby show Olympia or Excel. Or around Christmas time we often run a promotion on our family gift vouchers, all promotions are subject to terms and conditions and will not be extended after they have ended. 

 

Do you offer discounts? 

Our prices are very carefully set and are not up for negotiation.  

 

Prices

All session pricing is listed on the Buy Now tab.

All session prices include a print credit, which will be deducted from your order

After your shoot you will be invited back to the studio for a viewing session, where our team will help you select and order your favourite images. Our products range from digital files on USB to large high quality acrylics, here is a budget guide to give you an idea of what is available:

 

Digital prints start from £395

Collections start from £700

 

£150-£350

This budget will allow us to create some treasured photographic prints to frame yourself.

£395- £550 

We can create a beautiful medium fine art canvas or frame for your wall or supply some of your favourite images on one of our popular USB drives.

£600-£800

This will allow us to create a statement piece for your home in aluminium, acrylic or make up a bespoke album.

£850-£2000

Choose from one of our collections or select a large wall product. We can create a variety of exclusive products to decorate your home.

£2000+

We can create unique pieces to decorate your home that wouldn't look out of place on the wall of an art gallery. We have some exclusive, built to order products that are simply exquisite.

 

 For a full product price-list and current packages please contact the studio

Please note, our photos are sold separately to the session fee.